Refund Policy

Last updated: November 1, 2026

Your first month

If Adam isn't working out, email us within 14 days of your first payment and we'll refund that payment in full. No questions asked.

After that

• You can cancel anytime. Adam keeps working until the end of the month you've paid for, and you won't be charged again.
• We don't refund partial months.
• If Adam was unavailable for more than 24 hours in a month because of a problem on our side, we'll credit or refund that month's fee on request.
• Extra-minute charges are refundable only if they were caused by a fault on our side, such as a call that didn't end properly.

How to ask

Write to the contact email published here before sign-up opens from your account email with your business name. Payments are processed by Paddle, our merchant of record, and refunds go back to the original payment method, usually within 5 to 10 business days.